We have a lot of exciting changes in store for 2009.
We started by re-writing our mission statement; which is:
To improve the lives and attitudes of all whom we contact by empowering business owners and managers around the world with best practice staff and customer retention strategies.
Two of the first things existing clients will notice is that we have a new web site and our tag line on the logo has changed to ‘Performance Coaching’. This reflects the change in our mission statement and changes to the coaching services that have come from this clearer focus.
We will no longer provide personal coaching on advertising and promotional strategy, but will instead introduce a new mentoring groups that will serve this purpose for small to medium sized businesses in the Canberra region.*
This will enable us to focus our personal coaching services on staff retention and leadership.
We will also be introducing customer retention coaching on a trial basis, as we believe that many of the techniques we use to improve staff retention could be adapted to improve client retention and therefore profitability and marketing effectiveness.
The big project for us will be our research into leadership project that will commence in February.
We will also introduce a new training workshop on how to recruit the right people for your team and how to assemble and empower an outstanding team.
It is going to be busy year and we wish everyone the very best for 2009.
*Note that existing advertising coaching agreements will not be affected by this change.
About the Author
Chris Edwards is an Executive Coach who specialises in Staff Performance and Leadership Development. He is the youngest 'City2Surf Legend', and as a personal coach, he will apply the same focus and tenacity toward helping you achieve your goals as has powered him over the line year after year.To discover how you can benefit from working with a personal performance coach, Contact Chris at Life7 to discuss your unique requirements.
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